Privacy Policy

1. Introduction

Bawdeswell ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy applies to all visitors, users, and others who access or use our website and associated services (together, the "Services").

2. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, and credentials provided when you register for or access the Services.
• Usage data: pages visited, features used, timestamps, and interaction patterns collected automatically through cookies and similar technologies.
• Device and technical data: browser type, operating system, IP address, and approximate location derived from standard web request headers.
• Communications: information you provide when contacting us for support or feedback.

3. How We Use Information

We use collected information to:

• Provide, operate, and maintain the Services, including dashboard reporting and performance tracking features.
• Respond to inquiries and provide customer support.
• Monitor and analyse usage trends to improve functionality and reliability.
• Detect, prevent, and address technical issues, fraud, or misuse of the Services.
• Communicate updates, security notices, or administrative messages.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: performance of a contract with you, our legitimate interests in operating and improving the Services, compliance with legal obligations, and, where required, your consent.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to remember preferences, maintain session state, and understand how the Services are used. You can configure your browser to refuse cookies, though some features of the Services may not function properly as a result.

6. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, or customer support, under appropriate confidentiality obligations.
• Professional advisors, regulators, or authorities where disclosure is required by law or to protect our rights.
• A successor entity in connection with a merger, acquisition, or sale of assets, subject to continued protection of your information.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.

8. Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing or request portability of your data. To exercise these rights, please contact us using the details provided on our website.

11. Children's Privacy

The Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

The Services may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date, and continued use of the Services after such changes constitutes acceptance of the revised policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the channels listed on our website or at our registered address provided in the footer of this site.